Terms of Service

Please read these terms carefully before using JomBot AI services.

Last updated: January 15, 2025

Acceptance of Terms

By accessing or using JomBot AI services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

Description of Service

AI Platform Services

JomBot AI provides artificial intelligence solutions including but not limited to AI agents, chatbots, content generation, data analytics, automation tools, and related services through our web platform and APIs.

Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or other operational reasons.

User Accounts and Responsibilities

Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services to generate harmful, illegal, or inappropriate content.

Content Responsibility

You are solely responsible for any content you create, upload, or generate using our services. You must ensure you have the right to use any input data or content.

Subscription and Billing

Subscription Plans

Our services are offered through various subscription plans and one-time purchases. Pricing and features are subject to change with notice.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. One-time purchases are charged immediately upon completion of the transaction.

Cancellation and Refunds

You may cancel your subscription at any time. Refunds are provided according to our refund policy. No refunds are provided for one-time purchases unless required by law.

Intellectual Property

Our Rights

JomBot AI and its services, including all software, algorithms, and content, are protected by intellectual property laws. We retain all rights to our platform and technology.

Your Content

You retain ownership of content you create using our services. By using our services, you grant us a limited license to process and store your content to provide our services.

Generated Content

Content generated by our AI systems is provided to you for your use, subject to these terms and applicable laws regarding AI-generated content.

Limitation of Liability

Service Limitations

Our services are provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.

Liability Limits

To the maximum extent permitted by law, JomBot AI shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Maximum Liability

Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the twelve months preceding the claim.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact our legal team.

Company: Teleaon AI Sdn Bhd

Email: info@teleaon.ai

Address: Level 33A, Menara Keck Seng, 203 Jalan Bukit Bintang, 55100 Kuala Lumpur